US Privacy Policy

If you are a California or Virginia resident who has provided personal information to us, or a resident who believes we collected your personal information, you may exercise your rights as explained in this notice.

Information We May Have Collected

In the past 12 months, we may have collected and/or disclosed the following categories of personal information:

• In-game user name and password
• Your email address
• Profile information (e.g., name, social networking sites accounts, age, gender, address, profession, image, voice, profile photo)
• Your messages to the Service (e.g., chat logs, player support tickets)
• Any other information you choose to give our customer service or other team
• Your mobile device identifiers
• Details about the games and platforms you use
• IP address (determines geographic area, not precise location)
• Device information (e.g., device type, system language, network, carrier data, operating system)
• Information regarding your use of and interaction with our Services
• Your country
• Application performance and debugging information
• Your current progress in our Services and the date and time of activity
• Your payment information in our Services
• User identification number linked to publicly available information
• Information about your activities on or through connected third-party platforms

Purposes of Collection and Disclosure

• Detecting/protecting against security events
• Customer service
• Operating our business and games
• Game mechanics or functionality
• Facilitating players' social interactions
• Product development/improvement
• Maintaining and enhancing service
• Advertising and player acquisition

Third Parties We May Share Information With

• Customer Service Vendors
• Quality Assurance Vendors
• Cloud Storage Providers
• Payment and Auditing Processors
• Security Safety Vendors and Service Providers
• Social Media Services
• Real-time voice and video tool providers
• Advertising and Marketing Partners

Your Rights

As a California or Virginia resident, you have the following rights regarding your personal information:

How to Exercise Your Rights

Your request may be denied if we are unable to verify your identity. You may make a verifiable consumer request for access or data portability twice within a 12-month period.

Opt-Out of Sale or Sharing

Request to opt-out of personal information sale or sharing by contacting privacy@BizSim.com. We'll use personal information provided in an opt-out request to review and comply with the request.

Opt back in to personal information sales by contacting privacy@BizSim.com.

Authorized Agent

You may designate an authorized agent to exercise your rights and choices on your behalf, in accordance with applicable law. Provide written proof of your agent's permission to act on your behalf. Requests from agents may be denied if written proof is not provided or the agent's identity cannot be verified.

Sensitive Personal Information (SPI)

Minors Under Age 16

We do not sell personal information of consumers known to be under 16 years of age without affirmative authorization from the minor (13-16 years old) or the parent/guardian of a minor under 13 years of age.

Financial Incentives

1. In-Game Rewards: We may offer in-game rewards for viewing video advertisements or engaging with ads. By choosing to receive rewards, we and our advertising partners may use the information collected to serve you more relevant ads. You can opt-out by not watching or engaging with such ads.
2. Rewards for Questionnaire Surveys: We may offer rewards for completing surveys to acquire user information for optimizing our Service or user acquisition. You can choose not to participate in surveys.

Definitions

"Personal Information"

Refers to information identifying or related to a consumer, household, or device. It excludes de-identified or aggregated consumer information, health or medical information covered by HIPAA or the California Confidentiality of Medical Information Act, and information covered by specific sector privacy laws.

"Deidentified Information"

Information that cannot reasonably identify a consumer, provided that a business has implemented technical safeguards prohibiting reidentification.

"Aggregate Consumer Information"

Information related to a group or category of consumers with individual consumer identities removed and not linked or reasonably linkable to any consumer or household.

"Sensitive Personal Information" (SPI)

Includes personal information revealing social security, driver's license, state ID, or passport numbers; account log-ins with security codes; precise geolocation; racial or ethnic origin; religious or philosophical beliefs; union membership; mail/email/text message contents; genetic data; biometric information; health information; and information concerning sex life or sexual orientation.