Privacy Policy

Welcome to BizSim Game Studios! We prioritize your privacy and are committed to safeguarding your information. Our Privacy Policy outlines the details about the data we collect, its usage for enhancing your gaming experience, and how you can exercise your privacy rights. This policy applies when you play our games or access any of our Services.

"BizSim Game Studios" refers to us and our Affiliates, including subsidiaries, parent companies, and other entities under common ownership. By using our Services, you agree to the collection, use, and sharing of your information as stated in this Privacy Policy. If you disagree, please refrain from playing our games or using our Services.

We may update our Privacy Policy periodically. Please review it regularly for changes. If you have any questions, contact us as described in Section 13 ("Contact Us").

1. Information We Collect and Process

We collect and process your information to the extent necessary for fulfilling our functions and activities, using fair and reasonable means. The legal basis for collecting and using this information depends on the type of information and the context in which it's collected.

1.1. Voluntary Data

You provide this data with your consent, including:

• In-game username and password
• Email address
• Profile information (name, SNS accounts, age, gender, address, profession, image, voice, profile photo)
• Messages sent to our Services (e.g., chat logs, player support tickets)
• Any other information you give our customer service or game teams (e.g., lost account identification)

1.2 Automatically Collected Information

We collect certain information automatically from your device for fulfilling our contractual obligations, understanding our users, and improving our services and user experience.

The app utilizes third-party services that may collect information to identify you:

• Google Play Services Privacy Policy
• AdMob Privacy Policy
• Google Analytics for Firebase Privacy Policy
• Firebase Crashlytics Privacy Policy
• Unity Privacy Policy

1.3 Information from Third-Party Sources

When using our Services via social media accounts (e.g., Facebook, WeChat, Google), you allow us to access certain profile information. We may access and store:

• User identification number linked to publicly-available information
• Information about your activities on or through the connected third-party platform
• Any other information shared with us by you or the third-party platform

2. Purposes of Collecting, Processing, and Disclosing

We collect, process, and disclose information for various purposes, including:

• Detecting and protecting against security events
• Providing customer service
• Operating our business and games
• Facilitating game mechanics or functionality
• Enabling social interactions among players
• Developing and improving products
• Maintaining and enhancing our services
• Advertising and player acquisition

3. How We Collect Information about You

We collect and store personal and non-personal information you provide directly or through third-party sources offering our games. Your web browser or client software may transmit geographic information or computer-related data to us. We also collect information regarding your gameplay, such as timestamps and game progress.

4. How We Use the Information We Collect

We collect, store, and use your information to provide a safe, smooth, efficient, and customized gaming experience. Your information helps us:

• Deliver requested products and services
• Inform you about new products, services, and features
• Improve and secure our Services
• Handle customer service or technical support inquiries
• Notify you about upgrade opportunities, contests, promotions, and special events

5. Sharing of Your Information

We only share your personal information with third parties as described in this Privacy Policy and do not sell it to third parties. However, we may share non-personally identifiable, aggregated, or public information.

6. How to Exercise Your Rights

7. Data Deletion

We will delete or de-identify your personal data as soon as reasonably possible in cases such as:

1. No ongoing legitimate business need for processing your information
2. Discontinuation of our Service
3. Upon your request for data deletion
4. When a platform requires data deletion for protection or compliance
5. When mandated by applicable laws or regulations

8. Children's Privacy

BizSim Game Studios Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 without obtaining parental consent. If you believe that we may have collected personal information from a child under the age of 13 without parental consent, please contact us at privacy@BizSim.com.

9. Privacy Policies of Linked Sites and Advertisers

Our websites and games may contain advertisements from companies other than BizSim Game Studios that may link to their own websites. We are not responsible for the privacy practices or the content of such websites.

10. Security of Your Information

We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help safeguard your information from unauthorized access, use, or disclosure.

11. International Data Transfers

BizSim Game Studios is a global company, and your personal information may be transferred to, stored, and processed in countries other than your country of residence. We have implemented appropriate safeguards to ensure that your personal information remains protected.

12. US Privacy Laws

If you are a California or Virginia resident, you may be able to exercise additional rights. For more information, please review our US Privacy Law Notice.

13. Contact Us

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We encourage you to review the Privacy Policy regularly to stay informed about any changes.